Data protection

Data protection

We attach importance to the protection of your privacy. Of course, this also applies to your visit to our website. We therefore act in accordance with the applicable laws on personal data and data security. The following sections will give you more information as to which personal data we may collect and how we may store them.

Contact information and data protection officers
The controller within the meaning of the GDPR and other national data protection laws of the Member States as well as other data protection regulations is:

DFS Deutsche Flugsicherung GmbH
Am DFS-Campus 10
63225 Langen

Arndt Schoenemann (Chairman)

The company's data protection officer is:
Dr Frank Schury
Am DFS-Campus 10
63225 Langen
Telephone: +49 (0)6103/707-4220 and 707-4223 (deputy)

Legal basis
We base the processing and protection of data on our websites in particular on Article 6(1) (a), (b) and (c) of the EU General Data Protection Regulation (GDPR).

Access data and creation of log files
Every time our website is accessed, our system automatically collects data and information from the visiting computer's system.

The following data are collected:

  1. Information about the browser type and version used
  2. The user's operating system
  3. The user's internet service provider
  4. The user's IP address
  5. Date and time of the access
  6. Websites used by the user's system to access the website.
  7. Websites that were accessed through our website by the user's system.

The collection of data is required technically to display the website (Section 25(2)(2) of the German Telecommunications Telemedia Data Protection Act (TDDDG) (German only))

The data will be erased as soon as they are no longer needed for the purpose for which they were collected. If the data are collected to facilitate provision of the website, they will be erased once the session has ended.

When the data are stored in log files, the data will be erased no later than after 180 days. These data will not be stored together with the user's other personal data. Anonymised data sets are used for statistical evaluations and for error analysis.

The legal basis for the temporary retention of your data and log files is Article 6(1)(c) in conjunction with Article 32 GDPR.

Contacting us, registering for newsletter
If you wish to send us a message via our Contact page or subscribe to a newsletter, we will ask you for certain personal data which we require to provide the services requested. The legal basis for this is Article 6(1)(b) GDPR.

You will find such information on the relevant forms. In this way, we also meet our specific obligations to provide information. We will not pass on your data to third parties.

If you register for a newsletter with your e-mail address using double opt-in, we will use your data to inform you about news in our company. Of course, the subscription is voluntary. If you wish to unsubscribe from the newsletter, this can be done in the newsletter.

Data recipient
The data recipient is DFS Deutsche Flugsicherung GmbH.

We use Piwik Pro as a tracking tool.

The legal basis for the processing of personal data is Article 6(1)(a) GDPR.

If you opt out of tracking when you access the DFS website, your data will not be collected. If this is not the case, you consent to us collecting and using certain data. If you wish to revoke this consent, this is possible on the data protection page.

The data are collected by us solely for the purpose of optimising the website and include

  • the website you are visiting,
  • the website from which the user accessed the website (referrer),
  • the pages that are accessed from the accessed website,
  • the length of time spent on the website,
  • the frequency with which the website is accessed.

We would like to emphasise that we will not pass on your data to third parties or use them for marketing purposes in any way.

Use of cookies
Cookies are text files that are stored in the internet browser or by the internet browser on the user's computer system. When a user visits a website, a cookie may be stored on the user's operating system. This cookie contains a character string that allows the site to uniquely identify the browser when the user visits the site again.

Some elements on our website require that the browser be identified even after leaving the page. The legal basis for this is Section 25(2)(2) TDDDG.

We also use cookies for tracking purposes and to make our website more user-friendly. The legal basis for the processing of personal data is Article 6(1)(a) GDPR.

The cookies are session cookies that are deleted when the website is closed. In addition, we use cookies for tracking purposes, which are stored for up to one year if the user does not delete them.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of the DFS website may be restricted.

Technical and organisational measures (TOM)
DFS takes technical and organisational measures in order to protect your personal data from access and misuse. All transmitted data will be protected by encryption, such as the TLS/SSL protocol (transport layer security/secure sockets layer).

We always revise these security measures to take account of technological advances and applicable legal provisions.

The legal basis for the processing of personal data is Article 6(1)(c) in conjunction with Article 32 GDPR.

Changes to our privacy policy
We reserve the right to continuously update our privacy policy in order to take into account changes in legislation or jurisdiction. We therefore recommend that you read the data protection information regularly so that you are informed about the protection and processing of your data.

Your rights
You can exercise the right to access (Article 15 GDPR), rectification (Article 16 GDPR), erasure (Article 17 GDPR), restriction of processing (Article 18 GDPR) and data portability (Article 20 GDPR) provided that the relevant requirements of the GDPR apply. If you consider the processing of your personal data to be an infringement upon your rights, you may exercise your right to lodge a complaint with a supervisory authority (Article 77 GDPR).

Links to other websites
The website of DFS Deutsche Flugsicherung GmbH contains links to other websites that are neither operated by nor the responsibility of DFS Deutsche Flugsicherung GmbH. DFS Deutsche Flugsicherung GmbH is not responsible for the content of and compliance with data protection rules on these other websites.