Successful cooperation is further extended

23.02.2017.- On 22 February, DFS Deutsche Flugsicherung and the Swiss air navigation service provider skyguide signed an agreement laying down mutual support by providing CISM (Critical Incident Stress Management) in the case of large-scale disasters.

CISM provides comprehensive and professional expert support to personnel following critical and stressful events. People who experience critical situations at work frequently require support to handle and process these situations. This is the case, for example, for rescue services, fire brigades or emergency medical services - as well as for air traffic controllers.

A fundamental pillar of the CISM programme is the group of peers who are experts in their profession and, thus, optimally suited to render professional support in critical situations. The standards developed by the International Critical Incident Stress Foundation (ICISF) form the basis for handling particularly stressful situations and provide the framework for training and certifying peers.
At DFS, air traffic controllers have been trained and certified in line with the ICISF standard and are active at all our towers and control centres.

We have cooperated with the Swiss air navigation services since the aircraft accident in Überlingen in 2002.
This cooperation is being extended with a new agreement which will enable both air navigation service providers to have a sufficiently staffed crisis intervention team in the case of large-scale disasters and to provide mutual support when handling such cases.


DFS Deutsche Flugsicherung GmbH
, the German air navigation service provider, is a State-owned company under private law with 5,550 employees as at 31 December 2016. DFS ensures the safe and punctual flow of air traffic over Germany. Around 2,000 air traffic controllers guide up to 10,000 flights in German airspace every day, about three million movements every year. This makes Germany the country with the highest traffic volume in Europe. The company operates control centres in Langen, Bremen, Karlsruhe and Munich as well as control towers at 16 international airports in Germany. The DFS subsidiary, DFS Aviation Services GmbH (DAS), provides air navigation services as well as consultancy services.