Quality

At DFS, quality is defined as ensuring safety, punctuality and efficiency in air traffic.
We comply with national and international requirements and align ourselves with customers' benefits in everything we do. The employees of DFS also act as the suppliers and customers of internal services. We aim to embed a customer-oriented way of thinking, a personal sense of responsibility and a marked awareness of providing quality throughout the company.

An external certification company (DQS) carries out regular reviews.
The management system at DFS is certified under DIN EN ISO 9001.